Privacy Policy

At Lice Free Clinics, we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and safeguard the personal information provided to us through our website or during our lice removal services. We take your privacy seriously and strive to maintain the highest data protection standards.

INFORMATION WE COLLECT

Personal Information: When you contact us or use our services, we may collect personal information such as your name, email address, phone number, and address.
Usage Data: We may collect non-personal information about your interactions with our website, including your IP address, browser type, and device information.

HOW WE USE YOUR INFORMATION

To provide lice removal services: We use your personal information to deliver our professional lice removal services and communicate with you regarding appointments, treatment plans, and follow-up care.
To provide services to users, to communicate with users about Lice Free Clinics services, to respond to User inquiries, and for other customer service purposes.
To tailor the content and information that Lice Free Clinics may send or display to users. To offer location customization, personalized help, and instructions, and to personalize User experiences otherwise while using the website or our services.
We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To better understand how users access and use the website, both on an aggregated and individualized basis, to improve the website and services and respond to User desires and preferences, and for other research and analytical purposes.

DATA SECURITY

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. We regularly review our security practices and ensure your data is stored securely.

DATA SHARING

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may disclose your information to trusted service providers who assist us in delivering our services, subject to strict confidentiality obligations.

LEGAL COMPLIANCE

We may disclose your personal information if required by law or in response to valid legal requests or orders.

YOUR RIGHTS

You have the right to access, update, and correct your personal information. You can also request the deletion of your data, subject to any legal or contractual obligations we may have. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided below.

TEXT OPT-IN/OPT-OUT POLICY

By providing your phone number, you consent to receive text messages from Lice Free Clinics regarding appointments, treatment updates, promotions, or relevant clinic information. Standard messaging rates may apply.

Opt-In: You may opt-in by providing your phone number during booking or through our website form.

Opt-Out: To stop receiving messages, reply “STOP” to any text message. For assistance, reply “HELP” or contact us directly. Opting out will not affect your ability to use our services.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy anytime. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.